Every company wants to cut costs and gain an edge on the competition. These bottom-line issues are the concern of executives who want to reshape their companies to meet the challenges of the new economy. Electronic commerce, e-mail, online customer support, mobile work and sales forces are disruptive forces driving telecommunications needs today.
Telecommunication costs are fast becoming one of the largest expenses and most complex areas to challenge management for companies today.
It's no longer just a matter of adding more telephones and trying to get the lowest rate on minutes or data. If the telecommunications infrastructure is not adequate to meet the escalating demand placed on it, it will be an inhibitor of a company's growth.