Telecom bills covers so many things now. Data, wireless, internet and more. This means the billing becomes more and more complex as well. Reviewing and auditing telecom bills can be exhausting and overwhelming for many companies. Still, the amount of money that can be lost if telecom billing issues are not addressed is enormous.
Here are 3 telecom billing issues you should never ignore:
- USAGE VS. PLAN: This is a critical area for telecom billing. You can be paying excessive overage fees if your usage plan is too low. You may also be paying for time you never use and lowering your plan would be beneficial.
- DATA CHARGES: Data is king these days. Do not assume your data provider is making sure you are capitalizing on the best data services they offer. You want to ensure that you are getting the optimal speeds and are not being overcharged for it. You also want to extraneous fees and surcharges related to your data.
- WIRELESS ROAMING CHARGES: These sneaky little charges can be hidden in your wireless bills. They can come with hefty fees and add significantly to your overall telecom costs.
Most companies benefit from the expertise of a telecom expense management firm to help them address these issues and more. Here at GSI, we specialize in contingency based audits, wireless optimization, contract management and overall TEM. We can help you reduce your telecom costs long term.